Privacy Policy

Leaky Finders – Birmingham’s Roof Repair Company

Effective Date: [08/08/2017)

1. Introduction
Leaky Finders ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, visit our website, or contact us.

2. Information We Collect
We collect the following types of personal information:

Contact Information: Name, phone number, email address, and postal address.
Service Information: Details about your roofing repair needs, property location, and related inquiries.
Payment Information: Billing details for processing payments (handled securely by third-party payment processors).
Website Usage Data: IP address, browser type, pages visited, and cookies for analytics and service improvement.

3. How We Use Your Information
We use your personal data for the following purposes:

To provide and manage our roof repair services.
To communicate with you about appointments, estimates, and repairs.
To process payments and invoices securely.
To improve our website and customer service through analytics.
To comply with legal and regulatory requirements.

4. Sharing Your Information
We do not sell or trade your personal data. However, we may share it with:

Service Providers: Trusted third-party contractors or payment processors essential for service delivery.
Legal Authorities: When required by law or in response to legal proceedings.
Business Transfers: If Leaky Finders undergoes a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is completely secure. We encourage safe practices when sharing personal information online.

6. Your Rights & Choices
You have the right to:

Access, update, or request deletion of your personal data.
Opt-out of marketing communications at any time.
Request details about how your data is used.

To exercise these rights, contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can control cookie preferences through your browser settings.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before sharing your information.

9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Leaky Finders – Birmingham’s Roof Repair Company
Phone: 0121 769 2199
Email: theleakyfinders@gmail.com
Address: Blackthorn House, St Paul's Square, Birmingham B3 1RL

By using our services, you agree to the terms of this Privacy Policy.